Compliance

We Take Compliance Seriously

Admin Recovery LLC believes in doing things the right way, which is based off our Protect the Brand approach of recovery. Great emphasis has been placed on our ability to deliver on that promise to our clients, our customers, and our team.

In order to ensure our collection staff and management team is always at their best, we have a dedicated Compliance Team in addition to legal counsel. The compliance team also hosts regular training sessions, monitors performance against industry regulations and regularly tests and scores collector performance.

  • Strict Adherence to State, Federal and Client Regulations Regarding Collections.
  • Automated Account Activity to Ensure Proper Due Diligence.
  • Compliance and Auditing Department to Ensure Client Account Integrity.
  • Fully Licensed, Bonded & Insured National Account Coverage.
  • RMA certified Chief Compliance Officer, John Touhey, Counsel; certification number P1705-1251.

Admin Recovery's Compliance Tools

In order to ensure our collection staff and management team is always at their best, we have a dedicated Compliance Team on-site at all times in addition to legal councel. The compliance team also host regular training sessions and monitors performance against industry regulations.
Our high-end telephone systems allow for management and compliance to monitor our live phone calls on-demand and as needed, on both inbound and outbound calls.
All calls in and out of Admin Recovery are recorded for quality, compliance and training purposes. This is intended to protect the integrity of our client, protect the customer, and also protect the agency from wrongful litigation.

Do You Have a Compliance Concern?

Admin Recovery takes customer satisfaction seriously, if you have a question, comment or compliance concern, please feel free to contact us, or call us at 866-703-7961 x288.

For more information, please visit Consumer Resources where you will find more information and tools to help you make informed financial decisions and allow you to take control of your finances. You will also find defenses against fraud and deception.

We Take Compliance Concerns Seriously

Please contact our Compliance Department to address any concerns you may have!

Contact Admin Recovery today!